Accessible information
People with disabilities may experience difficulty accessing public information. The types of disabilities that frequently impact on a person's ability to access information include hearing loss or deafness, impaired vision or blindness, or disabilities that affect the ability to learn or think (such as intellectual or psychiatric disability).
Many communication difficulties can be avoided with informed planning and procedures such as:
- using clear and concise language;
- using appropriate font style and size;
- providing information in alternative formats;
- providing audio loops;
- using Auslan sign language interpreters;
- captioning videos;
- designing accessible websites; and
- displaying information in an accessible location.
The Disability Services Commission has prepared resources that explain the impact of disability and how to meet the specific information requirements of people with disabilities.
- Accessible Information Training Package
- The Access Resource Kit
- Access for people who are blind or have a vision impairment
- Access for people who are deaf or have a hearing impairment
- Designing accessible websites
- Government Guidelines
Accessible Information Training Package
The Accessible Information Training Package contains information on how to make information accessible. The training package covers the areas of:
- About disability [DOC 162 kB] [PDF 111 kB]
- Legislation, codes and standards [DOC 169 kB] [PDF 122 kB]
- Accessible information [DOC 168 kB] [PDF 116 kB] and checklist [DOC 258 kB] [PDF 170 kB]
- Accessible websites [DOC 179 kB] [PDF 136 kB] and checklist [DOC 169 kB] [PDF 462 kB]
- Customer service [DOC 172 kB] [PDF 123 kB]
- Resources [DOC 146 kB] [PDF 67 kB] and accessible events checklist [DOC 236 kB] [PDF 165 kB]
The Access Resource Kit (ARK)
The Access Resource Kit (ARK) contains information about the six key access outcomes, including information, which Western Australian public authorities must address in their Disability Access and Inclusion Plan.
The ARK provides details about the nature and effect of disability, has a checklist to identify barriers to accessing information, including information on the internet, and suggests strategies to provide access for people with disabilities.
Download The Access Resource Kit
