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Access Resource Kit (ARK)
- The Access Resource Kit (ARK) contains information about the six access outcomes, including access to services, that Western Australian State Government agencies and local governments must address in their disability access and inclusion plan.

Builders and Developers - Stages for Planning Access [DOC 412 kB] [PDF 301 kB] -To assist in achieving access and to meet legislative requirements, it is recommended that builders and developers plan access issues during all stages of the design and construction of a development or major redevelopment. Builders and Developers - Stages for Planning Access identifies the different stages during the planning, development and construction phases where access needs to be incorporated.

Buildings – A Guide to Access Requirements
- This resource was first published in 2001 and was available until 2007. Please note that there is some information in this resource which is out-of-date. For information, resources, checklists and legislation please refer to the Access Resource Kit which contains a section on building requirements.

Cinema Complexes: Assistive Listening Devices and Captioning Guidelines [DOC 609 kB] [PDF 187 kB]
- These guidelines have been developed to assist owners, operators, builders and developers of cinema complexes meet legislative responsibilities and apply best practice for their customers who are deaf or who have a hearing impairment.

Cinema Complexes: Assistive Listening Devices and Captioning Guidelines (Bookmark)
Use the Access resource order form to order online
- A bookmark has also been produced to promote awareness of assistive listening devices to existing and potential hearing aid users.

Creating Accessible Events [DOC 489 kB] [PDF 89 kB]
- Creating Accessible events assists event organisers and function coordinators to design, plan and conduct events that are accessible for people with disabilities. Consideration of aspects such as the venue, continuous accessible path to the venue, invitations, and hearing augmentation are important.

Disability Access and Inclusion Plan (DAIP) Resources

- DAIP Resource manuals provide practical assistance to state government agencies and local governments on preparing a disability access and inclusion plan. The manuals provide information relating to the access requirements of people with disabilities, the process to develop a Plan and examples of model disability access and inclusion plans. There are also resources for contractors, contract managers and elected members of council.

A Guide to Disability Access and Inclusion Plans [DOC 48 kB] [PDF 730 kB]

Local Government Resources

State Government resources

Easy Street (video): Use the Access resource order form to order online
- To improve planning for pedestrians the Disability Services Commission, in conjunction with Main Roads WA and Walking WA, has developed a video highlighting the needs of different disability groups. The video shows people with disabilities as they navigate their way in the community using pathways, curb ramps and road crossings. The video will assist engineers, planners and designers.

Expanding Your Sport and Recreation Markets - Universal Access to Your Facilities and Programs [DOC 494 kB] [PDF 1.2 MB]
- Within the context of sport and physical activity, information is provided on the benefits of and barriers to participation.

Getting There - Access Awareness (video): Use the Access resource order form to order online
- "Getting There" is a 15 minute video that identifies some of the common barriers that people with disabilities face in their day-to-day lives. It also provides practical examples of strategies used to improve access to information, services and facilities.

Legislation on Access [DOC 135 kB] [PDF 289 kB] provides the three significant pieces of Legislation that are relevant to access for people with disabilities.

Improved parking for people with disabilities [DOC 269 kB] [PDF 528 kB]
- A guide for parking providers

Improving access in the community. How to have Your Say! [DOC 550 kB] [PDF 362 kB] is a step-by-step guide and feedback form to either encourage State and local government authorities to remove access barriers or to acknowledge access improvement.

Installation Guide for Assistive Listening Devices [DOC 326 kB] [PDF 52 kB]
- This guide aims to inform architects, building designers, project managers, building surveyors, venue managers and sign installers of their access responsibilities and to assist them with the selection and installation of assistive listening devices. Assistive listening devices are required in assembly buildings and in all places where sound amplification is provided or public announcements are made, for example, cinemas, theatres and auditoriums.

Premier's Circular 2003/08 [PDF 29 kB]
- State Government agencies have a social and legislative responsibility to ensure their services can be accessed by all of their customers including people with disabilities in accordance with the Premier's Circular 2003/08.

Putting People First [DOC 44 kB] [PDF 77 kB]
- Disability and appropriate language - a guide

Signage Guide for Assistive Listening Devices in Cinemas, Theatres and Auditoriums [DOC 380 kB] [PDF 4 MB]
- This guide aims to inform architects, building designers, project managers, building surveyors, venue managers and sign installers of their access responsibilities and to assist them to provide and locate appropriate signage for assistive listening devices.

Speaking out - getting your message across (advocacy video)
Use the Access resource order form to order online

State Government Access Guidelines for Information, Services and Facilities [DOC 731 kB] [PDF 164 kB]
- A guide to assist State government, business and community groups to create Western Australia as an accessible and inclusive community. Referred to in Premier's Circular 2003/08 [PDF 29 kB].

Training Providers in the Disability Sector [DOC 96 kB] [PDF 110 kB]
- A list of known training providers in the disability sector. These providers were contacted by the Commission and have identified themselves as able to provide training on a variety of topics related to disability.

Welcome - Design Ideas for Accessible Homes
- Welcome is an Australian guide to designing accessible homes. This 140 page book has been prepared by the Building Commission in Victoria with leading government and building organisations including the Disability Services Commission. The guide is illustrated with many practical drawings and photographs that show how to design for improved access to any residential project. This guide will be of great value to designers, builders, access consultants, students and prospective home builders.

You Can Make a Difference to Customer Relations for People with Disabilities in Local Government and State Government Agencies: Use the Access resource order form to order online
- This training package has been developed to assist state government agencies and local governments improve customer service for people with disabilities. It includes a 15-minute video, an interactive CD ROM, facilitator's guide and a Power Point presentation.

You Can Make a Difference to Customer Relations for People with Disabilities in the Hospitality, Tourism, Retail and Entertainment Industries: Use the Access resource order form to order online
- This training package has been developed to assist agencies in the hospitality, tourism, retail and entertainment industries to improve customer service for people with disabilities. It includes a 15-minute video, student workbook, facilitator's guide and a Power Point presentation.

Your Rights [DOC 139 kB] [PDF 401 kB] is a fact sheet which provides a step-by-step guide to making a complaint about access and lists agencies which can assist with advocacy and information about making a complaint.

You're Welcome WA Access Initiative

- A major aim of the You're Welcome WA Access initiative is to improve access for people with disabilities. The initiative provides practical information to business and community groups to expand their customer base by making their services more access-friendly.

The information sheets below provide a guide to management to create accessible services and facilities:

Other useful access information for service providers:

Page last updated 29/04/2008

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