Contact us
General enquiries
Disability Services Commission
146-160 Colin Street
West Perth WA 6005
| Phone: | 9426 9200 |
| Freecall (country): | 1800 998 214 |
| Fax: | 9226 2306 |
People who are Deaf or have a hearing impairment can use the teletypewriter (TTY) number below:
| TTY: | 9426 9315 |
| Email: |
Use the General feedback form or email dsc@dsc.wa.gov.au |
| Postal Address: |
PO Box 441 West Perth, WA 6872 |
You can give us feedback about the website by completing the Disability WA website survey.
Complaints
To make a complaint about a service provided by the Commission, contact our Consumer Liaison Officer on phone 9426 9244 or use the online form to make a complaint.
Complaints resources
Consumer Complaints Management Policy and Procedure [DOC 549 kB] [PDF 199 kB] is the comprehensive and official guide.
Help Us To Help You [PDF 181 kB] is a pamphlet which refers to the complaints process about the Disability Services Commission services. It is intended for Commission clients, their families and/or advocates. This brochure is also available in other languages.
Let us help you [PDF 673 kB] is an illustrated version of the pamphlet Help us to help you and is intended to assist Commission clients understand the complaints process.
How to Have Your Say [PDF 621 kB] - this booklet provides information on all the possible avenues for registering a complaint about any of the services provided to people with disabilities. It also provides a list of advocacy services.
Find your local support
Your local support directory allows you to search for your closest Local Area Coordinator and find how to contact them.
Access to the building
If you are coming to the West Perth office, at the front of the building there is a drop-off parking bay and an external ramp leading to the front door. Under the building there are accessible parking bays and a lift from the basement to the ground reception area. Please let reception know when you arrive. Reception is on the right hand of ground floor as you enter the building from the lift or the front doors.
Consumer feedback form - How accessible are our premises? [DOC 1.7 MB] [PDF 215 kB]
