Navigation ToggleSearch Toggle


Disability services are provided by a range of non-government organisations and the Department of Communities.

To be eligible for disability services a person must meet all of the following:

  • have a permanent disability which is attributable to either an intellectual, cognitive, neurological, sensory or physical impairment, or a combination of these impairments
  • need significant and ongoing help every day with either self-care, communication, mobility, making decisions, interacting with others
  • be legally entitled to permanently reside in Australia
  • permanently reside in Western Australia.

People with psychiatric disability who also have an intellectual, cognitive, neurological, sensory, or physical impairment (or a combination of these), may be eligible for services.

Eligibility is not only about having a diagnosis or condition, but how this affects a person's everyday life. Not everyone who is eligible needs or wants to receive services. 

While you may be eligible, please be aware there is no automatic entitlement to services.

For more details and information, please refer to our Eligibility Policy.

WA NDIS eligibility

The 'Am I Eligible?' checking tool is currently unavailable. Please contact us for further information.

How do I find out about disability services? 

To make an enquiry or for more information, please contact one of the following:

These contact points can also decide if a person is eligible for disability services. If you are not eligible, you may be provided with information about other community support and services. If you are not happy with the eligibility decision, you will be advised about the appeals process.

If I am eligible, what happens next?

You and your family will be supported in planning what you need to meet your goals. Sometimes a service is unable to help everyone. When this happens, services will need to be prioritised according to people’s needs.