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Built environment – access to facilities

People designing and constructing new buildings, or undertaking major refurbishments, have a responsibility to consult current accessibility guidelines and adhere to regulations.

Codes, standards and guidelines

Building Code of Australia

The Building Code of Australia (BCA) sets out the minimum requirements for building design and construction throughout Australia. It references various Australian Standards and Codes to provide technical building requirements. Standards referenced by the BCA have legal application.

The access requirements of the BCA are currently being reviewed so that they are consistent with the requirements contained within recent legislation, particularly the Disability Discrimination Act (1992).

Until these reviews are completed, it is strongly recommended that developers consult not only the BCA, but also the Australian Human Rights and Equal Opportunity Commission's Advisory Notes on Access to Premises.

While these Advisory Notes are not legally binding, they were prepared by the Commissioner to assist people to understand their existing responsibilities and rights under the Disability Discrimination Act (1992).

It is recommended that the Advisory Notes be used as a principal reference when planning new developments, until the Disability Standard on Access to Premises has been developed.

Australian Standards

The Standards Australia website provides information about national Standards and includes an online service for purchasing Standard documents.

There are several Australian Standards relevant to providing access to buildings and facilities. It is important to refer to the latest version of the relevant Standard.

State Government Guidelines

The State Government Access Guidelines for Information, Services and Facilities provide practical information to assist Western Australian Government departments provide services and facilities that are accessible to people with disability.

PDF version 

State Government Access Guidelines for Information, Services and Facilities

Word version

 State Government Access Guidelines for Information, Services and Facilities

Accessibility advice

Access consultants

Access consultants can assist public authorities and developers in assessing and resolving physical and environmental access issues. Access consultants offer professional advisory services in relation to access to the built environment.

Services include accessibility appraisals, audits, design, and information on standards and good practice. It is particularly recommended that you find an accredited access consultant and engage them as part of the design team throughout the planning and construction phases of major projects, to ensure that access is appropriately addressed.

Independent Living Centre (ILC) of Western Australia

The ILC provides information and advice on equipment, assistive technology, fittings, fixtures, furniture, building and design for people with disability, carers and advocates, and service providers.

You’re Welcome WA: A directory of accessible places

The You're Welcome WA website assists people with disabilities, their family and carers to find accurate and detailed access information, which can assist people to make decisions about the businesses, community services and facilities meet their access requirements.

The website provides detailed and accurate information about the accessibility of facilities and services, and encourages businesses and community organisations to make their services and facilities more accessible.

The You’re Welcome WA Access Information Pack contains a series of fact sheets that can assist businesses (such as hotels, restaurants and shops)  and community organisations to develop accessible facilities and services.