Navigation ToggleSearch Toggle

Website accessibility

The Disability Services Commission is endeavouring to meet Web Content Accessibility Guidelines (WCAG) 2.0 to AA level.

Our website was developed based on the advice of specialists, as well as user testing and external audits. People with a range of disabilities were involved in testing:

  • during development of the information architecture
  • during creation of design templates
  • after the site was populated with content.

The Commission's Am I Eligible? application has received WCAG 2.0 AAA accreditation from the Digital Accessibility Centre (DAC).

DAC AAA accreditation

All information on this website is available in alternative formats. To request a publication in an alternative format, please contact the Commission

Colour contrast

To improve the colour contrast of text, please use the link in the top right-hand side of each page.

Where dropdown menus are used on our Am I Eligible? application, white font appears on a dark blue background, to provide sufficient contrast. This works on Firefox, Chrome and Internet Explorer 10 onwards. For more information or assistance, please contact the Commission.

Document formats

Find out about viewing documents on our website by downloading free readers and converting PDF documents.

Formatted text

Content on this website – such a headings, bodytext, listed content, content in tables – is formatted using HTML coding as prescribed by WCAG.

Images and graphics

The content of all images and graphics is described in alt text, which appears when a cursor/on focus sits on an image.


The layout of content on each page is controlled by Cascading Style Sheets (CSS).  Tables are never used for page layout.


Wherever possible, hyperlinks contain descriptions of information found in the link’s destination.  All links open in the same window to improve usability for people with vision impairment. 


Within a page, tables can be  used to present tabular data in a logical manner. Row and column headers are identified using HTML, ensuring that data displayed in table cells is meaningful to screen reader users.

Tab-based navigation

This website allows full tab-based navigation:

  • When you are on a menu item or hyperlink, press enter to activate.
  • Hold down shift and tab to reverse the tab cycle.
  • The skip-to-links function provides the ability for people to tab directly from the top of the page to main navigation, main content and the search function.

Text size

To change the text size:

  • use the link in the top right-hand side of each page (ninth tab from top of page) or
  • hold down the Ctrl key (Microsoft Windows) or the Apple key (Mac OS X) on your keyboard and use the + or key, or scroll with your mouse wheel.

Contact us

Please contact the Commission  if you have any difficulties using this site or you would like to provide us with feedback.