The Department of Communities is committed to ensuring the highest quality of supports and services for people with disability.
The Quality System applies to all service supports registered on the Disability Services Provider Panel and incorporates the National Standards for Disability Services.
The Quality System:
- includes self-assessments, quality evaluation visits and follow-up action
- increases focus on individual outcomes, good planning processes and a person-centred approach, specifically includes safeguarding, and integrates complaints and serious and critical incident reporting.
For queries relating to quality requirements and reporting of NDIS funded services and supports, please contact the NDIS Quality and Safeguards Commission.